Staff at Your Life Your Support are celebrating as an inspection by the Care Quality Commission has judged them as “good” across all areas.

The results, which follows the investigation in January judged the domiciliary care agency as safe, effective and caring and noted that the people they spoke to were very happy with the service and the individual workers who supported them. They also noted that service users were fully involved with all aspects of care planning and reviews of support.

The report also noted that on speaking to clients and health care professionals, they too were extremely complimentary of the service provided by Your Life Your Support with one senior health professional noting:

“Your Life Your Support have consistently met the needs of each client during both planned and emergency care. Support staff have passionately supported both adults and children with complex physical and cognitive impairments to achieve their individual goals, whilst adopting a friendly but professional manner”.

Nicola Walton-Lowe, Managing Director of Your Life Your Support said:

“I am thrilled with the result of the Care Quality Commission inspection. All the staff here are fully committed to providing a caring and effective person centred service and I feel that this has been reflected in the report. It is also great to hear the lovely comments that have been made by our service users, staff and external partners.”

A full copy of the report can be found on the Care Quality Commission website.