Terms and Conditions

Terms and Conditions

Charges for Services Purchased by the Local Authority: If all of your care has been arranged by a Social Worker and the Local Authority is the purchaser then there are no fees liable to Your Life Your Support from you. There may well be an arrangement in place whereby...
Terms and Conditions

Electronic Monitoring

We currently provide real-time care monitoring via call logging which provides accurate, electronic timesheets with up to the minute care visit data via the internet, 24 hours a day, 365 days a year. The systems are proven to bring significant cashable savings and...
Terms and Conditions

Codes of Practice

All of our staff must follow our code of conduct which states that Staff will be held accountable for their actions. They will uphold the 10 Dignity Dos and maintain the rights, health and wellbeing of all service users. All staff will work together to ensure the...
Terms and Conditions

Data Protection

There are several sets of legislation in place which impact the way which Your Life Your Support manages information. Non‐compliance with this legislation carries financial penalties. Your Life Your Support must hold, and process, large amounts of personal data for...
Terms and Conditions

Safeguarding

We support and encourage the people we support to take increased choice and control of their lives – enabling them to live the lives they choose free from harm. We recognise we need to manage risk and help people to be safe in their communities. We believe that...
Terms and Conditions

Governing Bodies

Your Life Your Support is currently regulated by: Care Quality Commission The above regulatory body provides guidance in the form of standards, and all reflect the need to involve people in decision-making. Your Life Your Support meets industry standards and...